E-mail
Cell phone
+351 967 438 370
Address
Rua dos Bacalhoeiros 14, 5.º dto
1100-070 Lisboa
Portugal
A real person answers this
Questions about an order, a download, an allergen or a producer all land in the same inbox, and a person from the team answers them. The channels are in the column on the left. If it is urgent, WhatsApp is faster than email.
Before you write, three answers that cover most messages. Shipping costs and delivery times are on Shipping & Delivery. Returns and the 14-day withdrawal right are on Returns & Refunds. A download link that has expired can be reissued from your account, or by us, at no cost. Everything else, the form below.
Outside those hours we are usually at a table somewhere with a group, which is the job.
This address handles the shop only. Bookings, dates and questions about tours, walks and tastings are handled on the main site.
Portuguese law gives you the electronic Complaints Book, which reaches the authorities directly and does not pass through us. The link is in the footer of every page.
If you bought at a distance, you have the right to withdraw from the contract within the legal period, without giving any reason. Fill in the form to let us know your decision.
